Zalanta

It’s a nice property. All individual owned condos. More upscale usually when we come here. About 6 times now. This time was … blah. Girl at front desk acted like we were a bother to her and why would we disturb her at her work! We dealt with her three times in our stay there and I was so close to having a word with a Manager. We are talking 800 a night. I went through booking.com which includes all fees and taxes . When we got to the resort, the said girl wanted our credit card to charge for resort fees. I told her and she could see that we paid and were charged through booking for that. But she insisted. We traveled and were up very early and I was not going to argue and I would deal with it later . We were assigned room 319 we know the rooms as we have stayed before. We were somewhat disappointed this time. They had a 8 x 10 throw rug on top of the original rug all the corners of the throw rug were turned up. When you walk in the room, you’re looking at the view and not at the floor. My husband, who is 60 years old started walking towards the slider to open it, and because the corner was turned up, caught his foot, and he tripped. Also, one of the beds in the bedroom the mattress was horrible. Several times I went down to the front desk to talk with the girl and nobody was there different times of the day and early evening. Also, I spoke with Booking.com, and they said they should not be charging me for the resort fee.

Location, cleanliness

No restaurants on property complete downfall

stunning, clean and modern, and stylish decor

We love our stay here, the 2-bedroom condo was so perfect for our family. It is nicely decorated and appointed, and a great location right in the center of everything, yet peaceful and quiet. Staff was friendly and helpful. The pool and spa is very nice and well designed. It is worth it to stay here, we highly recommend!